Shipping policy

Shipping Policy

At Bark & Bloom Collective, every order is handmade with care especially for you and your four-legged family members.

Processing Times

Many of our products are handmade to order. Please allow up to 7 working days for your order to be made, carefully checked, packed and prepared for dispatch.

During particularly busy periods or around collection launches, processing times may occasionally be longer. If we expect a significant delay with your order, we will contact you.

UK Delivery

We currently ship within the United Kingdom only.

Standard Tracked Delivery — £4.99

FREE Standard Tracked Delivery on orders over £55

Delivery time is in addition to our processing time. An estimated delivery timeframe will be shown at checkout where available.

Once your order has been dispatched, tracking information will be provided where available so you can follow its journey.

Delivery Delays

Occasionally, delivery may take longer due to circumstances outside our reasonable control.

If your order appears to be significantly delayed or you have any concerns about your delivery, please contact us at barkandbloomcollective@outlook.com and we'll be happy to help.

Delivery Addresses

Please check your delivery address carefully before completing your order.

If you notice an error after ordering, please contact us as soon as possible. We will do our best to update the address before dispatch, but we cannot guarantee that changes can be made once an order has entered the dispatch process.

Missing or Damaged Orders

If your parcel has not arrived when expected, or arrives damaged, please contact us at barkandbloomcollective@outlook.com with your order number and we'll look into it for you.

Your statutory rights are not affected.

Questions?

If you have any questions about your order or delivery, please contact:

Bark & Bloom Collective
barkandbloomcollective@outlook.com